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Card terminals, POS and PCI

Which terminal fits your office, and how card data stays out of your systems (and ours).

Pick the right setup

  • Virtual terminal (hosted): take phone payments by typing the card into your processor's secure virtual terminal. No hardware.
  • Countertop terminal: chip, tap and swipe at the office counter.
  • Wireless terminal: walk-up rentals, the yard or the gate.
  • Full POS: a register with scanner, printer and cash drawer if you sell locks, boxes and supplies.
  • Unattended / kiosk reader: for a rental kiosk or gate pedestal; integrations are scoped with the processor.

Online renter payments (website rentals, pay links, autopay) don't need any hardware. They run on the processor's hosted payment page.

PCI in plain English

  • Use only processor-certified terminals with point-to-point encryption (P2PE). The card is encrypted inside the device and only the processor can decrypt it.
  • Card numbers are never typed into Storage Reservations, not by renters and not by staff. Phone payments go into the processor's hosted virtual terminal; online payments use its hosted payment page.
  • We store only a token, the card brand and the last four digits.
  • Never write card numbers down, email them or store them in notes.

Applying

When merchant services are available in your account, open Money → Merchant services to tell us about your business and answer a short terminal questionnaire. We'll suggest a setup and refer you to our processor partner, which collects sensitive details (SSN, bank account) on its own secure application, never through us.

Managers: these steps are also in your dashboard under Help & support.